Redacted Sample · Full Advisory ReportClient identity and select figures blacked out
AX
AIXF Alpha
The Precision Revenue Framework
AI Investment Advisory Report · Customer support automation (deflection + agent assist)
Prepared for · , 2026 · Prepared by AIXF Advisory
CONDITIONAL-GO
71.4%
Chance of positive ROI
Median NPV (3yr)
11.2%
Chance of material loss
78%
Rollout success odds

Executive summary. Across 20,000 seeded simulations, this investment returns a positive ROI in 71.4% of outcomes, with a median NPV of over 3 years (poor case , strong case ). The verdict is CONDITIONAL-GO: the economics clear the hurdle in the base case, but the margin of safety is thin. Two variables carry most of the downside — adoption rate and whether the workflow is genuinely redesigned rather than merely tooled.

The cost of doing nothing
Before weighing the investment, weigh the status quo — what this task costs in labor if nothing changes.

The team spends roughly 3,220 hours a year on this workflow. At the loaded rate provided, the status quo consumes $•••,••• annually, or $•••,••• across the 3 year horizon. That figure is the true baseline the investment is measured against — not zero.

Financial detail
Every figure behind the verdict, in the form your finance team will ask for it.
Hours spent on this task per year3,220Team size × hours per week × working weeks
Annual labor cost of the task today$•••,•••The savings pool the investment draws from
Upfront after expected overrun$•••,•••Implementation costs typically land above the quote
Total cost in present value$•••,•••Discounted at your hurdle rate
Expected time reduction on the task24.6%Before adoption and quality effects
Expected adoption55.9%Share of the team actually using it day to day
Effective capture rate13.7%Time saved × adoption × quality — what reaches the P&L
Hours freed per year (expected)441Success-weighted, at full ramp
Net annual savings (expected)$••,•••After recurring cost
Expected time to first value10 monthsRamp before savings appear
IRR (expected case)38.2%Return rate implied by expected cash flows
Benefit-cost ratio1.84×Value returned per dollar committed

What it must clear to be worth doing

Annualized cost to beat$••,•••Upfront spread over the horizon, plus recurring
Hours that must be freed per year612At the loaded hourly cost entered
Hours per person per week1.9The break-even per individual — sanity-check this with the team
Cost per person per year$•,•••Annualized total cost ÷ team size
Full outcome range
Not one number — the whole distribution, including the tails that decide whether you can survive being wrong.
Bottom 5% (P5)Negative1 in 20 outcomes are worse than this
Lower quartile (P25)$••,•••1 in 4 outcomes are worse
Upper quartile (P75)$•••,•••1 in 4 outcomes are better
Top 5% (P95)$•••,•••Realistic ceiling, not a promise
Average of the worst 10%-$••,•••The loss you should be able to absorb
Chance of losing more than you invest4.1%Downside worse than total committed cost
Payback timeline
When cumulative savings overtake cumulative spend.

Cumulative net cash turns positive in month 14 in the median case, month 9 in the strong case, and never within the horizon in the poor 10% of runs. Payback later than month 18 is the single clearest early warning that adoption is lagging the plan.

Viability frontier
The combinations of adoption and time saved that keep this a Go.

The frontier crosses break-even at roughly 46% adoption paired with a 21% time reduction. Anything below that pairing turns the verdict negative regardless of how well the vendor performs. Above it, returns compound quickly — the upper right quadrant of the frontier produces the strong case outcomes.

Scenario ladder
The same investment across the full range of outcomes, not one optimistic line.
ScenarioAdoptionTime savedNPV (3yr)Payback
Poor case (P10)22%12%NegativeNever
Conservative (P25)35%18%•••••Month 22
Base case (P50)48%25%•••••Month 14
Upside (P75)62%33%•••••Month 11
Strong case (P90)74%41%•••••Month 9
Lever elasticities
Which controllable inputs move the outcome most, and how to measure each one.
LeverChangeNPV impactHow you measure it
Adoption rate+10 ptsHighWeekly active users vs. licensed seats
Time saved per task+5 ptsHighMeasured handle time, before vs. after
Recurring annual cost−10%MediumAll-in invoice at projected volume
Ramp length−1 monthMediumWeeks to first measured saving
Rework rate−5 ptsLowShare of output needing human correction
Risk register
What can break this, ranked by expected cost.
  • Workflow redesign never happens. Tooling is bought, process is unchanged, realized savings collapse to a fraction of plan.
  • Adoption stalls below 45%. Champions use it, the rest revert. The most common cause of a missed forecast.
  • Review and rework overhead. Output requires more checking than expected, eating the time saved.
  • Integration drag. Data access and permissions extend the ramp by a quarter or more.
  • Recurring cost creep. Seat expansion and usage overages push annual spend above the modeled figure.
Vendor brief
What to demand before signing, phrased so it can be pasted into an RFP.
  • A pilot priced to prove a measured time reduction on your own volume, not a demo dataset.
  • Contractual exit at 90 days if adoption or time saved miss agreed thresholds.
  • All-in pricing at your projected volume, including overages, for the full horizon.
  • Named owner for integration work with dates, not a shared support queue.
90 day plan
Sequenced so the riskiest assumption is tested first and cheapest.
  • Days 1–15. Baseline the workflow: measure current handle time and volume so improvement is provable.
  • Days 16–45. Redesign the process for the new tool before rollout. This is the step most programs skip and most failures trace back to.
  • Days 46–75. Pilot with one team. Track adoption weekly against the 46% threshold.
  • Days 76–90. Go/no-go review against measured time saved. Expand only if the frontier thresholds are cleared.
Board decision memo
One page, written to be forwarded as is.

Recommendation: CONDITIONAL-GO. The proposal clears its hurdle rate in 71.4% of modeled outcomes with a median 3 year NPV of $•••,•••, against a status quo cost of $•••,•••. The margin of safety is thin rather than comfortable, and the downside is concentrated in two controllable variables: adoption and workflow redesign. We recommend approving a capped 90 day pilot with an explicit exit, rather than the full rollout, and revisiting the full commitment against measured adoption and time saved at day 90.

Get this for your own investment — start free →

Free assessment returns your verdict instantly. Full advisory report is $199.95 per assessment.

AIXF Alpha · The Precision Revenue Framework. Verdict thresholds are calibratable. Decision support, not a guarantee of returns. · Privacy · Terms